For trade and service businesses

Never miss a lead.

Rivet puts a guided enquiry form on your website. It asks each customer the right questions. Every job lands on your phone—the work, a photo, the location, how urgent. Your customer gets a reply on the spot. So you can be first to call back, even when you’re flat out.

Arrange a 15-minute tailored demo Free · 15 minutes · with Jeremy
Example: a roofing enquiry · demo Playing
40+ hrsAverage time a business takes to reply to an online enquiry.
More likely to qualify a lead if you reply within the hour, not an hour later.

Speed to lead

You lose the jobs you never see.

An enquiry comes in while you’re on a job. By the time you see it that evening, the customer has already called the next name down the list. You lost the job before you knew it was there.

Source: Harvard Business Review, 2011.

Delivery

How we build your version.

Add it to your current website.

  1. 01

    Review how enquiries reach you.

  2. 02

    Shape the questions and job brief.

  3. 03

    Test with realistic jobs.

  4. 04

    Go live.

Connect it to the tools you use.

The brief lands on your phone the moment an enquiry comes in, with a copy in your inbox as backup. Works with your tools. CRM, quoting, scheduling and follow-up integrations are scoped separately when needed.

Jeremy, founder of Rivet Builds

Founder-led

Work directly with Jeremy and his team.

Before Rivet, I was a consultant at PwC, fixing the kind of process gaps that quietly cost businesses work. Rivet closes one of them for trade and service businesses—hands-on from your first conversation through to launch.

Free 15-minute tailored demo

See how it would work for your business.

We'll run the demo on the enquiries you actually get and show you what your version would look like.